Research Article
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Evaluation of Services in MRI Department of University Hospital with Discrete Event Simulation Technique: A Case Study

Year 2025, Volume: 10 Issue: 1, 40 - 51, 30.04.2025

Alkan Durmuş , Abdurrahman İskender

Abstract

With the advancement of technology, radiological imaging examinations are vital in clinical diagnosis and treatment processes. Patients with chronic conditions often require diagnostic imaging procedures such as MRI, X-ray, CT scans and Ultrasound. Timely access to these services is critical, especially in situations requiring urgent medical attention. Assessing and improving the performance of radiology departments is critical to optimize patient care. Simulation techniques, especially discrete event simulation, have emerged as an effective tool for optimizing workflow, resource allocation and patient flow in MR departments. This study aims to contribute to strategic planning and operational decision processes in radiology departments to ensure more efficient use of resources. Using Arena Simulation, recommendations for efficient use of resources and balancing patient flows were developed and modeled. The main bottlenecks identified in the current situation analysis require strategic measures to be taken to improve the efficiency of MR service processes. The recommended steps, such as procurement of new MR equipment and staffing, are critical to meet the increasing demand for services in the future. As a result, this study provides concrete recommendations to increase the effectiveness of MR service processes of the university hospital and serves as a guide to improve operational performance.

Keywords

Radiology Department Discrete Event Simulation Technique Patient Flow Optimization Patient Waiting Times Capacity Management

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There are 48 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Research Article
Authors

Alkan Durmuş 0000-0002-5806-9962

Abdurrahman İskender 0000-0001-8055-7869

Publication Date April 30, 2025
Submission Date January 8, 2025
Acceptance Date March 26, 2025
Published in Issue Year 2025Volume: 10 Issue: 1

Cite

Vancouver Durmuş A, İskender A. Evaluation of Services in MRI Department of University Hospital with Discrete Event Simulation Technique: A Case Study. J Cumhuriyet Univ Health Sci Inst. 2025;10(1):40-51.
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The Journal of Sivas Cumhuriyet University Institute of Health Sciences is an international, peer-reviewed scientific journal published by Sivas Cumhuriyet University, Institute of Health Sciences.